Privacy Policy

Only what a booking needs:

• Your name, email address and phone number, taken on the booking form.
• What you bought — the night, the zone, the quantity and the amount.
• Payment confirmation from our payment gateway. We never see or store your card or UPI details.
• Entry records: when an entry card was used. These are tied to the card, not to your name.

To send you your ticket, to let the counter confirm a booking, to answer a question about an order, to process a refund, and to keep the accounts the event is required to keep.

We do not sell your details, and we do not send marketing you have not asked for.

Our payment gateway, which handles the payment itself and holds its own record of it, and our email provider, which delivers your ticket. Nobody else, unless the law requires it.

Booking and payment records are kept for as long as tax and accounting rules require. Entry records are kept for the run of the event and a reasonable period afterwards for reconciliation.

Write to navratrirangtali@gmail.com to ask for a copy of what we hold about you, to correct it, or to ask us to delete it where we are not required to keep it.

Bookings are taken over an encrypted connection and payment details never reach our servers. Staff access to booking data is limited to the people who need it to run the event.